IB MX Frame Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit ibmxframe.fr (the « Site ») or make a purchase.

PERSONAL INFORMATION RECEIVED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device.

In addition, when you browse the Site, we collect information on the individual pages or products you visit, websites or search terms that allowed you to arrive on the Site, as well as information how you interact with the Site.

Collection technologies (Cookies and others)

We designate this information collected automatically as « Device information ». We collect this information using the following technologies:

• Log files: follow the activity of the Site and collect data such as your IP address, browser type, Internet access provider, reference and output pages, and time stamping data.
• Invisible pixels, tags and pixels: electronic files that record information about how you browse the Site.

Order information

When you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number. This information is designated by name « Order information ».

Expression « Personal information » used in this policy refers to both Device Information and Order Information.

How do we use your personal information?

As a general rule, we use Order Information to:

• Process any order placed through the Site (including processing your payment information, arranging shipping and providing you with invoices and/or order confirmations).
• Communicate with you.
• Assess potential fraud or risk.
• Provide you with information or advertisements about our products or services according to your preferences.

We use Device Information (especially your IP address) for:

• Assess potential fraud or risk.
• Improve and optimize our Site (by generating analysis on how our customers travel and interact with the Site, and to assess the success of our advertising and marketing campaigns).

SHARE YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use it for the purposes described above. For example:

• Wordpress to host our online shop (more info: https://en.wordpress.org/about/privacy/).
• Google Analytics to better understand how our customers use the Site (more info: https://www.google.com/intl/en/policies/privacy/). You can disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we can share your information to comply with applicable laws and regulations, respond to a summons or search warrant, or protect our rights.

YOUR RIGHTS AND DATA RETENTION

If you are a European resident:

• You have a right of access the personal information we hold about you.
• You can ask them to be corrected, updated or deleted.
• Note that your information will be transferred outside Europe, including Canada and the United States.

Data retention: When you place an order through the Site, we keep the Information about your order in our records, unless and until you ask us to delete it.

CONTACT US

For any questions or complaints regarding our privacy practices, please contact us:

By mail: 7 rue des charmes, Creney-Près-Troyes, 10150, France

By e-mail : contact@ibmxframe.fr